Attendant Room

IHG

About us **Role Purpose** As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guest

About us

**Role Purpose**

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in – or get a bit of last minute work done.

**Key Accountabilities**

+ You’ll make sure our rooms are always at their best – we have standards – but it’s down to you to make that room special and memorable for guests.

+ Help guests – you’ll be happy to help if someone needs a toothbrush or directions for example.

+ Keep your supervisor updated on room service progress and alert them to any repairs needed

+ Safety aware – follow our established safety procedures at all times – and wear protective equipment when needed.

+ Be organised – keep on top of supplies and amenities and always try to minimise waste.

+ Reunite items with owners – and log any lost and found property.

+ Look smart – wear your uniform with pride.

+ Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.

+ Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping.

+ Report, turn in, and/or log all lost and found items according to established procedures.

+ Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.

+ May regularly assist with deep cleaning projects.

+ May have turndown duties.

+ May assist with other duties as assigned.

**Key Skills & Experiences**

+ It’s a physical role and you’ll be on your feet most of the day, so fitness is important.

+ Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.

+ You’ll might need to bend and kneel to complete some activities.

+ Literacy skills – reading, writing and basic maths skills.

+ Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.

Requirements

**Role Purpose**

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in – or get a bit of last minute work done.

**Key Accountabilities**

+ You’ll make sure our rooms are always at their best – we have standards – but it’s down to you to make that room special and memorable for guests.

+ Help guests – you’ll be happy to help if someone needs a toothbrush or directions for example.

+ Keep your supervisor updated on room service progress and alert them to any repairs needed

+ Safety aware – follow our established safety procedures at all times – and wear protective equipment when needed.

+ Be organised – keep on top of supplies and amenities and always try to minimise waste.

+ Reunite items with owners – and log any lost and found property.

+ Look smart – wear your uniform with pride.

+ Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.

+ Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping.

+ Report, turn in, and/or log all lost and found items according to established procedures.

+ Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.

+ May regularly assist with deep cleaning projects.

+ May have turndown duties.

+ May assist with other duties as assigned.

**Key Skills & Experiences**

+ It’s a physical role and you’ll be on your feet most of the day, so fitness is important.

+ Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.

+ You’ll might need to bend and kneel to complete some activities.

+ Literacy skills – reading, writing and basic maths skills.

+ Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.

To apply for this job please visit de.jobsyn.org.