Director of Sales & Marketing –

  • Anywhere

Kimpton Hotels & Restaurants

**KIMPTON ROATÁN, HONDURAS** Owned and developed by Vista Capital, the new Kimpton Roatán will be a complete reimagining of the existing Gran


Owned and developed by Vista Capital, the new Kimpton Roatán will be a complete reimagining of the existing Grand Roatán Resort and mark the first internationally branded hospitality offering on the island. With established Caribbean architects Lane Pettigrew Associates at the helm, the new Kimpton will expand the footprint of the property to a total of 126 guest rooms inclusive of 43 one- and two-bedroom suites and one Presidential suite. Guests of the resort will enjoy amenities such as a rooftop sky bar with a glass-fronted pool, expansive outdoor pool, chef-driven restaurant, lounge and beach bars, fitness center, luxurious spa, water sports facilities and nearly 6,000 square feet of indoor and outdoor meetings and events space.


This role would be ideally based on-island, in Miami, Houston, or other locations with direct access to Roatán to accommodate regular travel to the resort. In this role, you’ll use your knowledge of the island trends, actively respond to financial performance, provide strategic direction for the sales teams, and ensure achievement of Kimpton’s short and long term goals. You’ll direct and lead your team to achieve budgeted top-line revenues and, in addition to the guest rooms, you will also be responsible for the revenue from the over 2,000 square feet of meeting space not including the breathtaking outdoor space and all hotel outlets and experiences.

In addition, you will:

+ Be accountable for Sales and Marketing budget to assure appropriate spend.

+ Act as the hotel ambassador by establishing relationships with the community to increase the hotel’s exposure.

+ Work tactically with the Director of Revenue Management, Digital Marketing, and Public Relations teams to ensure a strategically symbolic relationship between all disciplines.


+ Continually assess strengths and challenges of sales and catering team members.

+ Provide coaching, mentoring and training to the sales team.

+ Develop marketing and PR initiatives to support sales strategies and activities.

+ Establishes a sense of urgency with the team to understand and anticipate needs.

+ Handles assigned market segment based upon experience and depth of contact base to benefit the hotel.

+ Knowledgeable of competitive set and recommends sales/pricing strategies, service and product improvements to stay competitive.

+ Responsible for achieving the group rooms and catering revenue budget for hotel.

+ Align with the People & Culture Department (HR), structures, and systems to achieve strategic goals and maximize all revenues.

+ Consistently reviews shifts in market mix with revenue and operations teams and makes deployment/pricing recommendations.

+ Stay atop industry trends.

+ Work with IHG Corporate Sellers to communicate specific account needs to impact revenues.

+ Responsible for appropriate identification of key markets and supporting deployment and travel schedule strategies.

+ Responsible for directing all Public Relations efforts including management of the PR firm and collaboration with the Kimpton Home Office PR team.

**Administrative Responsibilities** :

+ Develop appropriate revenue/production goals with the General Manager, Director of Finance and Director of Operations support and approval.

+ Actively participate in weekly yield meetings.

+ Works with Director of Revenue Management on monthly, quarterly and annual rooms.

+ Works with the Director of Catering on monthly, quarterly, and annual catering budgets and forecasting.

+ Responsible for management of departmental budgets including forecasting monthly expenses and explanation of variances on P&L.

+ Regular analysis of industry intelligence reports (STR, Demand360, Agency 360, etc.).

+ Pulls and analyzes relevant data to develop and recommend appropriate actions.

+ Assist with individual quarterly action plans and quarterly Check Ins for your team.

+ Ensure that accurate and thorough notes/traces of accounts are maintained via Opera and Delphi databases.

+ Creates Annual Business Plan.


+ Previous boutique hotel experience is preferred.

+ Bachelor’s degree in Hotel Administration or Business preferred.

+ Minimum 5 years of sales experience and prior Director of Sales & Marketing experience.

+ Excellent verbal and written communication skills, computer literacy, and working knowledge of Delphi sales software, Microsoft Office Suite, Tableau etc.

+ Ability to inspire, lead and develop a team by example.

+ Act as owner of the hotel and communicate a clear sense of strategy and purpose.

+ Well organized, detail oriented with excellent follow-up.

+ Must possess excellent communication skills both internally and externally.

+ Ability to convert vision into specific and tangible actions to benefit the hotel.

+ Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.

+ Ability to adapt rapidly to evolving market dynamics and needs.

+ You’re thoughtful, with strong selling skills, and you emulate the Kimpton Culture.


To achieve success in this role, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Education and/or Experience** : Minimum 5 years of sales experience. Bachelor’s degree in Hotel Administration or Business is preferred.

**Language Skills** : Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.

**Physical Demands** : While performing the duties of this job, the employee is constantly required to use a keyboard, sit, see, hear, write, and speak. The employee is frequently required to handle (hold, grasp, turn, or otherwise work with the hand or hands). The employee is occasionally required to collate/file, stand, and walk. The employee is minimally required to bend, crouch, kneel, squat, climb ladders and stairs, balance, reach, twist, stretch, push, and pull. The employee is frequently required to lift and/or move up to 10lbs, occasionally lift and/or move 25-50lbs, and minimally lift and/or move up to 75lbs.

**Mental Demands** : While performing the duties of this job, the employee is constantly required to produce detailed work, use math and reasoning skills, verbal and written communication, have customer contact, handle multiple concurrent tasks and constant interruptions. The employee is frequently required to give presentations.

**Work Environment** : While performing the duties of this job the employee may be occasionally exposed to heat, odor, fumes, dampness, dirt, oil, grease, noise, vibrations, and the use of tools/equipment.

_Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands._

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here ( .

**Be Yourself. Lead Yourself. Make it Count.**

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