Director – Threat Detection and Response

  • Seattle, WA
  • Applications have closed


**Job Description** **Director, Security Operations** The Nordstrom Security Operations supports the Security Platform Engineering, Security

**Job Description**

**Director, Security Operations**

The Nordstrom Security Operations supports the Security Platform Engineering, Security Operations Center (SOC) and CSIRT functions. These teams support our security controls and their use in detection and response capabilities. In this role, you’ll report to the Senior Director of Information Security and Asset Management and be responsible for setting and executing on the operational security strategy.


+ Support the teams as they execute on their strategic and operational roadmaps.

+ Encourage regular analysis of disparate data sources using approved tactics, techniques, tools and procedures with a goal of protecting systems and networks.

+ Lead a geographically distributed team to provide support for our security tools, monitoring and response to security events, alerts and reports.

+ Has responsibility for hiring, performance reviews, and terminations with an emphasis on training, motivating, and retaining top employees to ensure a high performing team.

+ Responsible for the effective development and training for team.

+ Self-starter with the ability to make independent decisions and the judgment to know when to seek guidance.

+ Support and empower full ownership for the security controls they operate, from deployment to operation to decommission.

+ Analyzes workflows, staffing, incident management and related metrics to improve efficiency and performance.

+ Work with teams on identification of security weaknesses and ensuring reasonable resolution timelines

+ Work collaboratively as part of the larger IT leadership team on strategies, initiatives, standards and cross-team resource allocation.

+ Ensures all security monitoring and log management solutions are functioning as designed and champions regular tuning and upgrades to the environment to sustain and enhance operational stability.

+ Identifies opportunities for iterative improvement in coverage of intelligence and monitoring through existing resources; recommends and works with the team to implements solutions.

+ Knowledge of the chain of custody process and properly securing evidence and has experience acting as an escalation point for security incidents.

+ Strong attention to detail and demonstrated ability to handle sensitive and confidential information and matters.

+ Regularly evaluate our environment, capabilities and processes through table-top and real-world testing

+ Works with a sense of urgency while remaining calm under pressure

+ Generates measurement and statistical reports on significant trends and brings all our security relevant data together to allow for full situational awareness

+ This position may be required to perform other related duties as assigned

What We’re Looking For

+ Proven track record of leading detection and response teamswith demonstrated knowledge and competence in security concepts, techniques, tools, methods and practices, and the ability to successfully implement them

+ Prior experience managing other managers, with strong preference for experience with a geographically distributed team

+ 5-10years’ experience in security, with 3+ of those years spent in management roles

+ Experience in a cloud / on-premise hybrid infrastructure security

+ Comfort in a multiple operating system environment.

+ Knowledge of intrusion prevention techniques and detection protocols

+ Networking concepts related to TCP/IP, switching and routing

+ Security concepts related to routing, DNS, VPN, authentication, and proxy services

+ Knowledge of DDoS mitigation technologies/tools

+ Ability to foster collaborative, open, working relationships with technology and other stakeholders.

+ Understanding of enterprise, network, system/endpoint, and application-level security issues and risks.

+ Broad understanding of retail business processes, business applications, data flows, and requirements desired.

+ Excellent written and verbal communications, including presentation skills, are important to be successful in this role. Proven ability to effectively communicate with all levels of the organization, as well as with external parties.

+ Assertive and proactive in identifying, communicating, and resolving issues and concerns.

+ CISSP, CFCE,  GCIH or equivalent security certification strongly preferred.

+ Wry sense of humor preferred

We’ve got you covered…

We offer a comprehensive benefits package that includes medical, vision and dental coverage, a fabulous merchandise discount, an employer-matched 401(k) plan, employee stock purchase plan and much more depending on your role.

We are an equal opportunity employer committed to providing a diverse environment.

This job description is intended to describe the general nature of the work employees can expect within this particular job classification. It is certainly not a comprehensive inventory of all duties, responsibilities and qualifications required for this job.

**We’ve got you covered…**

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

+ Medical/Vision, Dental, Retirement and Paid Time Away

+ Life Insurance and Disability

+ Merchandise Discount and EAP Resources

A few more important points…

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at at .

Nordstrom Careers Privacy Policy:

© 2020 Nordstrom, Inc.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

We’re a fast-moving fashion company that empowers our people to be innovative, creative and always focused on providing the best service to our customers. The retail industry is rapidly changing, and we have interesting, complex problems to solve every day – from developing cutting-edge technology and opening new stores, to designing fresh, must-have fashion.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain guru, we invite you to bring your unique talents and join our team. We’ve been on the Fortune™ 100 Best Places to Work list for more than 20 years because we reward great work, promote from within and celebrate diversity.

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We treat every interaction as an opportunity to make an impact and deliver excellence.


We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.


We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.


We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

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