Geek Squad Advanced Repair Apple Professional

Best Buy

**789256BR** **Job Title:** Geek Squad Advanced Repair Apple Professional **Job Category:** Store Associates **Store Nu


**Job Title:**

Geek Squad Advanced Repair Apple Professional

**Job Category:**

Store Associates

**Store Number or Department:**

001135-Gulf Coast-Store

**Job Description:**

A Geek Squad Advanced Repair Apple Pro is a brand ambassador for both the Geek Squad and Best Buy brands. As the diagnostic expert, the Advanced Repair Pro quickly and accurately diagnoses client technology issues using specialty software, while additionally making solution-based recommendations to our clients in a timely fashion. This is a highly-coveted technology role that is perfect for geeks who thrive on both customer interaction and heads down troubleshooting. In addition, Geek Squad Advanced Repair Apple Pros are responsible for coaching the sales team, building trust and explaining Apple services and technology to help meet all customer needs. Geek Squad Advanced Repair Apple Pros are highly regarded members of the team who are on a mission to rescue clients’ software and hardware before time runs out.

Key Responsibilities:

+ Perform diagnostics and navigate requested and recommended repairs in a timely fashion

+ Phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting and defending client devices

+ Partner with other team members to ensure proper documentation of client requests

+ Attend targeted trainings and complete necessary certifications on Apple products and services. Achieve Geek Squad sales goals and meet or exceed Client expectations.

+ Support Geek Squad efforts to protect the world, one device at a time

**Basic Qualifications:**

+ 6+ months of experience diagnosing, troubleshooting, or repairing technology products

+ Experience actively using and learning about consumer electronics

+ Strong ability to prioritize and multi-task in a fast-paced environment

+ Ability to work a flexible schedule inclusive of holidays, nights and weekends

**Preferred Qualifications:**

+ High School diploma or equivalent

+ 1 year of retail or customer service experience

+ 1 year of experience diagnosing or repairing electronics

**Req #:**


**Address Line 1:**

10033 Gulf Center Dr


Fort Myers





**Job Level:**

Entry Level

**Employment Category:**

Full Time


Geek Squad

**About Us:**

**About Geek Squad**

It all began with a few oddly dressed heroes fixing computers. Today, we’re an army of Agents more than 18,000 strong, on a singular mission to rid the world of rogue technology. We’re still oddly dressed, but we’re now oddly dressed and saving the day across the globe. If you’re techno-exceptional, good with people and great at having fun while doing top-quality work, we invite you to join our illustrious ranks.

**Best Buy Company and its Family of Brands**

Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun – whether online, via mobile device or in our stores.

**Additional Job Information:**

**Join our team!**

While you’re busy delivering on our belief of making technology work for our customers, we’re working to ensure you are rewarded for your passion, energy and commitment. Our pay for performance philosophy rewards results and offers you opportunities to grow in your career and increase your earning potential.

**Ready? Let’s do this!**

If you are ready to make a difference in the lives of our customers and employees, click on the apply button below. The application will take about 15 minutes to complete and if you meet the requirements, you can expect to hear from us within 24-72 hours.

Not ready to apply? Connect with us on LinkedIn , Facebook at , or Twitter at .

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