General Manager – Hotel – New Hotel – Mexico City

  • Anywhere

Kimpton Hotels & Restaurants

**KIMPTON, MEXICO CITY - PROPERTY DETAILS:** Kimpton Hotels & Restaurants is coming to Mexico, slated to open in 2023. The upscale IHG brand wi

**KIMPTON, MEXICO CITY – PROPERTY DETAILS:**

Kimpton Hotels & Restaurants is coming to Mexico, slated to open in 2023. The upscale IHG brand will open two adaptive-reuse boutique hotels in Mexico City’s Polanco neighborhood. ZKC is developing the hotels in partnership with VineTower Development, LLC (development manager), Ambrosi Etchegaray (architect) and Arquitectura de Interiores (interior designer). One hotel will have 32 guestrooms while the other will have 48. Both hotels will have a signature restaurant and rooftop bar.

The Polanco neighborhood has a range of boutiques, restaurants and art galleries, as well as 20 foreign embassies. Mexico City, meanwhile, has numerous museums, including the Museo Nacional de Antropología.

**SUMMARY:**

As the General Manager, you are responsible for maximizing the financial performance of the hotel by providing the highest possible quality guest service and product by cultivating a positive work environment for all employees.

**ESSENTIAL DUTIES AND RESPONSIBILITIES:**

+ Develop, implement, monitor and participate in a comprehensive sales and marketing strategies that results in. Maximum occupancy and average rates for the hotel.

+ Meet or exceed established budgetary guidelines.

+ Builds and maintains a relationship with the ownership group

+ Works directly with the ownership group to strategize and implement projects that will assist with the growth of the hotel

+ Oversees and assists with guest satisfaction and guest resolutions

+ Maintains a cross-relationship with the restaurant and/or spa. Works as a team to promote the success of the entire Kimpton property.

+ Protect and enhance the value of all hotel assets through appropriate programs in maintenance, security, and housekeeping and through the capital budgeting process.

+ Ensure the timely and accurate completion of all period-end financial statements and reports, and provide controls to ensure the proper handling and accounting for all hotel receipts.

+ Oversees weekly forecasting and planning of operating staffing and cost expenditures to correspond to forecasted sales and costs.

+ Review and approve all operating expenses.

+ Develop and supervise programs that promote a positive work environment for all employees.

+ Perform other tasks associated as necessary in order to achieve the financial performance and goals of the organization. EX: Networking, Local Industry Events, Community Relations

+ Confer with administrative personnel and review activity, operating, and sales reports to determine changes in programs or operations required.

+ Directs preparation of directives to division or department administrator outlining policy, program, or operations changes to be implemented.

+ Ensure all hotel policies and procedures are fully implemented in all departments, including safety, emergency guidelines, etc.

**Supervisory Responsibilities** :

+ Supervise and develop the performance of all operating departments including, but not limited to: Reservations, Front Office, Guest Services, Housekeeping, Security and Maintenance, Sales and Marketing, Accounting and People and Culture.

+ Is responsible for the overall direction, coordination, and evaluation of these units.

+ Carries out supervisory responsibility in accordance with the organization’s policies and applicable laws.

+ Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising, performance; rewarding and disciplining employees; addressing complaints and resolving problems.

**SPECIFIC EXPERIENCE WE’RE SEEKING:**

+ You have 2 to 4 years of upper-level management experience in hospitality.

+ Bachelor’s degree preferred.

+ Ability to inspire, lead and manage a team by example.

+ High level of creativity, enthusiasm and flexibility.

+ Strong computer skills including Word and Excel.

+ Must possess excellent communication skills both internally and externally.

+ Ability to convert vision into specific and tangible actions to benefit the property.

+ Needs to possess nimbleness by changing with the needs of the operations and the company.

+ In-country Mexico experience is preferred

+ Must be proficient in English and Spanish both written and spoken

**QUALIFICATION REQUIREMENTS:**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Education and/or Experience** : You have 2 to 4 years of upper-level management experience in hospitality. Bachelor’s degree preferred.

**Language Skills** : Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism. Must be proficient in English and Spanish both written and spoken.

**Reasoning Ability** : Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, report, or schedule form. Regularly exercise independent judgment and discretion about matters of significance.

**Physical Demands** : While performing the duties of this job, the employee is constantly required to use a keyboard, sit, stand, walk, see, hear, write, and speak. The employee is frequently required to handle (hold, grasp, turn, or otherwise work with the hand or hands), finger (picking, pinching, fine manipulation), collate/file, and dial. The employee is occasionally required to reach, twist, and climb stairs. The employee is constantly required to lift and/or move between 10-25lbs and occasionally required to lift and/or move between 50-75lbs.

**Mental Demands** : While performing the duties of this job, the employee is constantly required to produce detailed work, use math and reasoning skills, use verbal and written communication, have customer contact, handle multiple concurrent tasks and handle constant interruptions. The employee is frequently required to give presentations.

**Work Environment** : While performing the duties of this job, the employee may be occasionally exposed to heat, odor, fumes, dampness, dirt, noise and vibrations.

_Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands._

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (https://ihg.scene7.com/is/content/ihg/IHG_DAM/kimpton-hotels/2018-brand-pages/amer/pdfs/eeo-policy-kimpton.pdf) .

**Be Yourself. Lead Yourself. Make it Count.**

To apply for this job please visit de.jobsyn.org.