IT Coordinator

IHG

About us **Role Purpose** As IT Co-ordinator, you’ll ensure our computers are installed properly, working efficiently and that system secu

About us

**Role Purpose**

As IT Co-ordinator, you’ll ensure our computers are installed properly, working efficiently and that system security measures are in place.

**Key Accountabilities**

+ As primary contact for servicing the computer hardware you’ll manage and monitor all computer hardware and make systems are installed properly and working efficiently.

+ Keep up to date with all approved systems and technology including.

– Computer Hardware systems and devices including PC LAN technology

– Software operating and utility systems

– Front Office and Accounts Receivable Property Management Systems

Interfaces to and from Front Office Property Management Systems and other Systems

– Back Office Accounting Systems

– PC and LAN based Office Automation products

– Internal and External Electronic Mail / Facsimile / Scanner software and communication tools

– Point of Sale Systems

– Guest and Administration Voicemail

– Call Accounting

– Cabling

– Hub / Switch Management Systems

– Assist and Support Electronic Door Locking Computer System

– Computer Virus protection

– Hotel IT Security and Firewalls

+ Maintain an up-to-date list of all computer hardware and software at hotel.

+ Monitor the performance of the systems and maintain log book of performance.

+ Understand all standards and customized features and functions of the Hotel front office system.

+ Ensure that all computer media saves, and back-ups are completed, documented and stored per specifications.

+ Maintain uncompromising data and physical security standards.

+ Control security for computer room and ensures that the computer room fire protection, temperature control, and power requirements meet the security specification as described in the security system.

+ Administer all user ID’s, passwords, and the most sensitive system utilities, secures all touchy resources and critical libraries under the supervision of the IT Manager/Leader.

+ Maintain technical and user documentation, systems reports, newsletters and announcements in a neat, orderly and secure fashion.

+ Follow-up outstanding points from the latest IT audit of his/her hotel under the supervision of IT Manager/Leader.

+ Notify department heads on current computer related issues, new releases, MIS trends, viruses etc.

+ Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.

**Key Skills & Experiences**

+ Diploma or Vocational Certificate in Computer Science or IT or related field.

+ 1 years’ related experience or with computer set-up and troubleshooting.

+ Working knowledge of networks and operating systems and databases.

+ Strong analytical and problem-solving skills.

+ Knowledge in PCI DSS (Payment Card Industry Data Security Standards).

+ Great communication skills.

+ A team player, proactive, responsible, hardworking and able to work under pressure.

Requirements

**Role Purpose**

As IT Co-ordinator, you’ll ensure our computers are installed properly, working efficiently and that system security measures are in place.

**Key Accountabilities**

+ As primary contact for servicing the computer hardware you’ll manage and monitor all computer hardware and make systems are installed properly and working efficiently.

+ Keep up to date with all approved systems and technology including.

– Computer Hardware systems and devices including PC LAN technology

– Software operating and utility systems

– Front Office and Accounts Receivable Property Management Systems

Interfaces to and from Front Office Property Management Systems and other Systems

– Back Office Accounting Systems

– PC and LAN based Office Automation products

– Internal and External Electronic Mail / Facsimile / Scanner software and communication tools

– Point of Sale Systems

– Guest and Administration Voicemail

– Call Accounting

– Cabling

– Hub / Switch Management Systems

– Assist and Support Electronic Door Locking Computer System

– Computer Virus protection

– Hotel IT Security and Firewalls

+ Maintain an up-to-date list of all computer hardware and software at hotel.

+ Monitor the performance of the systems and maintain log book of performance.

+ Understand all standards and customized features and functions of the Hotel front office system.

+ Ensure that all computer media saves, and back-ups are completed, documented and stored per specifications.

+ Maintain uncompromising data and physical security standards.

+ Control security for computer room and ensures that the computer room fire protection, temperature control, and power requirements meet the security specification as described in the security system.

+ Administer all user ID’s, passwords, and the most sensitive system utilities, secures all touchy resources and critical libraries under the supervision of the IT Manager/Leader.

+ Maintain technical and user documentation, systems reports, newsletters and announcements in a neat, orderly and secure fashion.

+ Follow-up outstanding points from the latest IT audit of his/her hotel under the supervision of IT Manager/Leader.

+ Notify department heads on current computer related issues, new releases, MIS trends, viruses etc.

+ Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.

**Key Skills & Experiences**

+ Diploma or Vocational Certificate in Computer Science or IT or related field.

+ 1 years’ related experience or with computer set-up and troubleshooting.

+ Working knowledge of networks and operating systems and databases.

+ Strong analytical and problem-solving skills.

+ Knowledge in PCI DSS (Payment Card Industry Data Security Standards).

+ Great communication skills.

+ A team player, proactive, responsible, hardworking and able to work under pressure.

To apply for this job please visit de.jobsyn.org.