Microsoft Expert

Best Buy

**774391BR** **Job Title:** Microsoft Expert **Job Category:** Sales **Store Number or Department:** 000886-Norw

**774391BR**

**Job Title:**

Microsoft Expert

**Job Category:**

Sales

**Store Number or Department:**

000886-Norwalk-Store

**Job Description:**

The Microsoft Expert is responsible for delivering an end-to-end Microsoft Experience across all aspects of the Microsoft ecosystem. This role will achieve sales targets in revenue, margin, and solutions within the Microsoft ecosystem. Works closely with other employees to demonstrate, promote and sell a variety of exciting Microsoft equipment in and across the store to ensure customers’ end-to-end needs are met. The Microsoft Expert must be able to build quality relationships with retail consumers, while providing them with relevant and memorable product demonstrations. They are Microsoft and Best Buy certified in taking complex technology and making it simple for clients to understand and see unique value.

At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.

**Key Responsibilities**

+ Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.

+ Ensures that no customers are ever left unserved or underserved, providing efficient, full-service, and solutions support to customers in the Microsoft ecosystem.

+ Builds relationships, coaches and trains with their store and surrounding stores.

+ Shares their vast knowledge of the Microsoft ecosystem with sales consultants throughout the store.

**Basic Qualifications**

+ 1 year of experience in sales, customer service or related field

+ Ability to work successfully as part of a team

+ Ability to work a flexible schedule inclusive of holidays, nights and weekends

**Preferred Qualifications**

+ Prior experience serving as a specialist in premium, luxury or complex technology solutions

+ 1 year of sales experience

+ 1 year of experience working with consumer electronics products and services

**Req #:**

774391BR

**Address Line 1:**

330 CONNECTICUT AVE

**City:**

Norwalk

**State:**

CT

**Zip:**

06854

**Job Level:**

Entry Level

**Employment Category:**

Full Time

**Brand:**

Best Buy

**About Us:**

**Best Buy Company and its Family of Brands**

Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun – whether online, via mobile device or in our stores.

**Additional Job Information:**

**Join our team!**

While you’re busy delivering on our belief of making technology work for our customers, we’re working to ensure you are rewarded for your passion, energy and commitment. Our pay for performance philosophy rewards results and offers you opportunities to grow in your career and increase your earning potential.

**Ready? Let’s do this!**

If you are ready to make a difference in the lives of our customers and employees, click on the apply button below. The application will take about 15 minutes to complete and if you meet the requirements, you can expect to hear from us within 24-72 hours.

Not ready to apply? Connect with us on LinkedIn , Facebook at https://www.facebook.com/bestbuy/ , or Twitter at https://twitter.com/bestbuy_careers .

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