Principal, Parcel Delivery

  • Seattle, WA
  • Applications have closed

Nordstrom

**Job Description** The Principal, Parcel Delivery is a key contributor on the Consumer Delivery team as a liaison to the rest of Nordstrom. T

**Job Description**

The Principal, Parcel Delivery is a key contributor on the Consumer Delivery team as a liaison to the rest of Nordstrom. The Principal will use their industry knowledge to develop and advocate a point of view on key company initiatives while contributing as a subject matter expert. In addition, this role will also drive planning and forecasting improvements for scaled events to deliver the customer experience and with financial discipline. The role is complex in that it requires a leader who can flex their focus from short-term to long-term fluidly and is able to partner collaboratively with many teams (Merchandising, Marketing, Digital Ops, Inventory Deployment, Store Ops, Field Ops, Data Science Technology, Product Teams) to align on trade-offs and paths forward. The role requires outstanding stakeholder management skills and a track record in delivering results across multiple VP organizations and geographies.

**A day in the life…**

+ Lead and coordinate Consumer Delivery participation in cross functional planning for scaled events (Anniversary Sale, Christmas Guarantee)

+ Communicate, identify and evaluating trade-offs within or across functions.

+ Evangelize the use of data and technology to drive performance

+ Continuously develop and optimize frameworks to drive customer value through service, experience, availability, quality and cost

+ Partner across functions, building relationships that allow you to influence the strategy, plans and work to improve customer value through service, experience, availability, quality and cost

+ Drive the on-going evolution of Nordstrom’s financial budgeting, forecasting and modelling working with the Supply Chain Finance Organization

**You own this if you have…**

+ A STEM or Supply Chain related Bachelor’s degree

+ 10+ years of e-commerce experience, ideally in operations management and planning

+ Experience working directly with technical teams in an agile software development environment

+ Demonstrated experience bringing large scale change opportunities to life through storytelling, fact-based orientation, and using advanced analytics to inform complex decision making

+ Ability to articulate complex concepts to cross functional audiences and influence outside technical teams

+ Ability to juggle multiple priorities and make things happen in a fast-paced, dynamic environment

+ Analytical and quantitative skills; ability to use hard data and metrics to back up assumptions

+ Strong verbal and written communications skills with the ability to influence through writing

+ Strong business acumen. Experience working with P&L data to drive bottom-line contributions

+ Collaborative, engaging and high energy

+ A willingness to partner across all dimensions of Nordstrom to influence, drive, and deliver change

+ Excitement for the opportunity to redefine the future of Nordstrom’s Supply Chain

**We’ve got you covered…**

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

+ Medical/Vision, Dental, Retirement and Paid Time Away

+ Life Insurance and Disability

+ Merchandise Discount and EAP Resources

A few more important points…

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com at http://www.nordstrom.com/ .

Nordstrom Careers Privacy Policy: https://careers.nordstrom.com/#/contact-us/privacy

© 2020 Nordstrom, Inc.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

We’re a fast-moving fashion company that empowers our people to be innovative, creative and always focused on providing the best service to our customers. The retail industry is rapidly changing, and we have interesting, complex problems to solve every day – from developing cutting-edge technology and opening new stores, to designing fresh, must-have fashion.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain guru, we invite you to bring your unique talents and join our team. We’ve been on the Fortune™ 100 Best Places to Work list for more than 20 years because we reward great work, promote from within and celebrate diversity.

Our values are the core of who we are. They inspire our employees, delight our customers and bring our business to life every day.

**CUSTOMER OBSESSED**

We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

**OWNERS AT HEART**

We treat every interaction as an opportunity to make an impact and deliver excellence.

**CURIOUS AND EVER CHANGING**

We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

**HERE TO WIN**

We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

**WE EXTEND OURSELVES**

We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!