Project Mgr Planning & Implementation

IHG

About us **Role Purpose** The Project Management Office Manager oversees the successful planning and implementation of projects and programs

About us

**Role Purpose**

The Project Management Office Manager oversees the successful planning and implementation of projects and programs within the Global Sales Organization. They are responsible for managing the program governance process and coordinating the efforts of project managers directing initiatives. The manager is responsible for tracking the progress of all projects and developing executive level reporting to drive awareness, support and decision making.

**Key Accountabilities**

+ Document governance decisions and tracking action items for future governance sessions.

+ Implement and maintain project level status reporting and generates the program level status for executive reviews communicating early warning signs of troubled projects.

+ Enforce consistent reporting guidelines to ensure each project reports progress consistently and accurately

+ Consolidate, capture and communicate project level milestones and integrating them into an overall program level plan / roadmap. The program level plan is a summarized view of critical program milestones.

+ Monitor schedule variances and recommend corrective action.

+ Track actual vs estimated spend and forecasts future costs. Report cost variances and budget planned vs. actuals to senior leadership.

+ Actively manage and communicate risks, issues, dependencies, actions, scope and decisions supporting individual projects by identifying and evaluating risk, issues and change requests to a program

+ Manage & conduct reviews of project documents and key decisions.

+ Establish a resource management model and track utilization to evaluate resource capacity inclusive of business as usual / maintenance activities and project activities

+ Review project level deliverables and provide coaching to project teams requiring additional project management support.

+ Create the overall program communication standards for projects to follow (status, risk / issue reporting and others).

+ Support supplier management by monitoring various suppliers and notifying the project / program managers and leadership of supplier performance issues. May develop supplier performance scorecards to evaluate performance of suppliers.

+ Implement a document management strategy and maintain ongoing communication with Global Sales Operations and Global Sales Planning, Performance and Budgeting.

**Key Skills & Experiences**

Education

+ Bachelor’s Degree in Business, Hospitality Management, Marketing or other related discipline.

Experience

+ 5 years progressive work-related experience coordinating/managing and implementing on large conferences and meetings, with demonstrated proficiency in multiple disciplines/processes related to the position.

Technical Skills and Knowledge

+ Demonstrated project management experience in organizing, planning and executing large-scale projects from conception through implementation.

+ Experience hiring and managing multiple vendors for large-scale projects

+ Demonstrated ability to work comfortably under pressure, balancing competing priorities and adapting quickly to a constantly changing environment.

+ Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, vendors, colleagues, staff, and hotels.

+ Demonstrated attention to detail and ability to manage multiple tasks/clients required with precise accuracy.

+ Demonstrated ability to build strong relationships by establishing credibility through subject matter expertise with a collaborative solution driven approach.

+ Demonstrated budgeting skills

+ Familiarity with meeting industry software and online registration tools, Audio/Visual equipment and experience with Virtual meeting applications/Webinars.

+ Demonstrated ability to solve problems in a systematic manner.

+ Demonstrated strong contract negotiation skills with understanding of event vendor contract terms/language.

Requirements

**Role Purpose**

The Project Management Office Manager oversees the successful planning and implementation of projects and programs within the Global Sales Organization. They are responsible for managing the program governance process and coordinating the efforts of project managers directing initiatives. The manager is responsible for tracking the progress of all projects and developing executive level reporting to drive awareness, support and decision making.

**Key Accountabilities**

+ Document governance decisions and tracking action items for future governance sessions.

+ Implement and maintain project level status reporting and generates the program level status for executive reviews communicating early warning signs of troubled projects.

+ Enforce consistent reporting guidelines to ensure each project reports progress consistently and accurately

+ Consolidate, capture and communicate project level milestones and integrating them into an overall program level plan / roadmap. The program level plan is a summarized view of critical program milestones.

+ Monitor schedule variances and recommend corrective action.

+ Track actual vs estimated spend and forecasts future costs. Report cost variances and budget planned vs. actuals to senior leadership.

+ Actively manage and communicate risks, issues, dependencies, actions, scope and decisions supporting individual projects by identifying and evaluating risk, issues and change requests to a program

+ Manage & conduct reviews of project documents and key decisions.

+ Establish a resource management model and track utilization to evaluate resource capacity inclusive of business as usual / maintenance activities and project activities

+ Review project level deliverables and provide coaching to project teams requiring additional project management support.

+ Create the overall program communication standards for projects to follow (status, risk / issue reporting and others).

+ Support supplier management by monitoring various suppliers and notifying the project / program managers and leadership of supplier performance issues. May develop supplier performance scorecards to evaluate performance of suppliers.

+ Implement a document management strategy and maintain ongoing communication with Global Sales Operations and Global Sales Planning, Performance and Budgeting.

**Key Skills & Experiences**

Education

+ Bachelor’s Degree in Business, Hospitality Management, Marketing or other related discipline.

Experience

+ 5 years progressive work-related experience coordinating/managing and implementing on large conferences and meetings, with demonstrated proficiency in multiple disciplines/processes related to the position.

Technical Skills and Knowledge

+ Demonstrated project management experience in organizing, planning and executing large-scale projects from conception through implementation.

+ Experience hiring and managing multiple vendors for large-scale projects

+ Demonstrated ability to work comfortably under pressure, balancing competing priorities and adapting quickly to a constantly changing environment.

+ Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, vendors, colleagues, staff, and hotels.

+ Demonstrated attention to detail and ability to manage multiple tasks/clients required with precise accuracy.

+ Demonstrated ability to build strong relationships by establishing credibility through subject matter expertise with a collaborative solution driven approach.

+ Demonstrated budgeting skills

+ Familiarity with meeting industry software and online registration tools, Audio/Visual equipment and experience with Virtual meeting applications/Webinars.

+ Demonstrated ability to solve problems in a systematic manner.

+ Demonstrated strong contract negotiation skills with understanding of event vendor contract terms/language.

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