IHG
About us **Role Purpose** As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guest
About us
**Role Purpose**
As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in – or get a bit of last minute work done.
**Key Accountabilities**
+ You’ll make sure our rooms are always at their best – we have standards – but it’s down to you to make that room special and memorable for guests.
+ Help guests – you’ll be happy to help if someone needs a toothbrush or directions for example.
+ Keep your supervisor updated on room service progress and alert them to any repairs needed
+ Safety aware – follow our established safety procedures at all times – and wear protective equipment when needed.
+ Be organised – keep on top of supplies and amenities and always try to minimise waste.
+ Reunite items with owners – and log any lost and found property.
+ Look smart – wear your uniform with pride.
+ Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.
+ Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping.
+ Report, turn in, and/or log all lost and found items according to established procedures.
+ Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
+ May regularly assist with deep cleaning projects.
+ May have turndown duties.
+ May assist with other duties as assigned.
**Key Skills & Experiences**
+ It’s a physical role and you’ll be on your feet most of the day, so fitness is important.
+ Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
+ You’ll might need to bend and kneel to complete some activities.
+ Literacy skills – reading, writing and basic maths skills.
+ Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.
Requirements
**Role Purpose**
As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in – or get a bit of last minute work done.
**Key Accountabilities**
+ You’ll make sure our rooms are always at their best – we have standards – but it’s down to you to make that room special and memorable for guests.
+ Help guests – you’ll be happy to help if someone needs a toothbrush or directions for example.
+ Keep your supervisor updated on room service progress and alert them to any repairs needed
+ Safety aware – follow our established safety procedures at all times – and wear protective equipment when needed.
+ Be organised – keep on top of supplies and amenities and always try to minimise waste.
+ Reunite items with owners – and log any lost and found property.
+ Look smart – wear your uniform with pride.
+ Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.
+ Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping.
+ Report, turn in, and/or log all lost and found items according to established procedures.
+ Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
+ May regularly assist with deep cleaning projects.
+ May have turndown duties.
+ May assist with other duties as assigned.
**Key Skills & Experiences**
+ It’s a physical role and you’ll be on your feet most of the day, so fitness is important.
+ Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
+ You’ll might need to bend and kneel to complete some activities.
+ Literacy skills – reading, writing and basic maths skills.
+ Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.
To apply for this job please visit de.jobsyn.org.
