Senior Engineering Manager – Gift Card & Loyalty Program


**Job Description** Managers within Technology at Nordstrom help create an inspiring workplace where talented people are empowered to drive ama

**Job Description**

Managers within Technology at Nordstrom help create an inspiring workplace where talented people are empowered to drive amazing customer experiences and business results. Through broad industry and practice knowledge and hands-on technical management experience, the Senior Manager guides a team of professionals to execute strategy and tactics that deliver desired results.

Nordstrom is looking for a talented Sr Engineering Manager to lead our Gift Card & Loyalty Program and supporting services. As Engineering Manager for the Team you will report to the Director of Engineering and lead a distributed team of software engineers. In partnership with technical program management you will define processes and measurements to ensure strength in performance and delivery. You will own technical solutions—in accordance to Nordstrom’s engineering standards—and you will be accountable for recruiting and hiring talent as well as coaching and mentoring your team members in their career.

You are a highly technical leader with a bias towards action and the ability to drive consensus. You are comfortable discussing software architecture and leveraging data to influence decisions. You have a proven understanding of the fundamentals of agile processes, deep knowledge of software development lifecycle and an experience to draw from that helps you build towards a future state while making smart tradeoffs to meet current objectives. You are a creative problem solver and you know how to measure and improve your products and teams.

**A day in the life…**

+ Influences, coaches and mentors beyond the scope of own team

+ Aligns and develops department and organization strategy to support company objectives and goals

+ Contributes to architecture, coding, test plans, project plans, deployment planning and operations to drive excellence and lead organization towards its goals

+ Drives capability roadmap and defines operational excellence

+ Proven track record of applying continuous improvement methodologies across teams (e.g. quantifies impacts, customer first, waste elimination, increased productivity, iterates quickly, shorten feedback loop, experience creating relevant KPIs)

+ Understands, align, and communicates organization goals/strategy in addition to setting direction at the department level

**You own this if you have…**

+ 8+ years professional experience of software development is required, experience on the Linux/Java platform is preferred.

+ 5+ years leading and developing teams preferable

+ 4+ years of experience of building solutions in an agile environment

+ Experience with Java, SQL, Python, & Kubernetes

+ Experience with streaming technologies such as Kafka

+ Experience with AWS or other cloud-based environments and tools (DynamoDB a plus)

+ Familiarity with React, Node.js and Golang is a big plus

+ Real passion for a build, measure and learn approach to software delivery

+ Enthusiasm for learning and improving yourself—especially as it pertains to your career in technology

+ Excitement for automating everything—once a process is established you are eager to hand it off to robots in order to start working on the next thing of value

+ BA/BS in Computer Science or closely related degree or equivalent practical experience


**We’ve got you covered…**

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

+ Medical/Vision, Dental, Retirement and Paid Time Away

+ Life Insurance and Disability

+ Merchandise Discount and EAP Resources

A few more important points…

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at .

Nordstrom Careers Privacy Policy:

© 2020 Nordstrom, Inc.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

We’re a fast-moving fashion company that empowers our people to be innovative, creative and always focused on providing the best service to our customers. The retail industry is rapidly changing, and we have interesting, complex problems to solve every day – from developing cutting-edge technology and opening new stores, to designing fresh, must-have fashion.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain guru, we invite you to bring your unique talents and join our team. We’ve been on the Fortune™ 100 Best Places to Work list for more than 20 years because we reward great work, promote from within and celebrate diversity.

Our values are the core of who we are. They inspire our employees, delight our customers and bring our business to life every day.


We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.


We treat every interaction as an opportunity to make an impact and deliver excellence.


We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.


We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.


We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!

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