Senior Manager Business Operations- Shoes

  • Seattle, WA
  • Applications have closed


**Job Description** The Senior Manager Business Ops for Shoes and Rack Price store initiative, is a critically important role, enabling the Sho

**Job Description**

The Senior Manager Business Ops for Shoes and Rack Price store initiative, is a critically important role, enabling the Shoe Leadership team to transform how we manage inventory and evolve our merchandise assortment. This leader will drive strategic initiatives, internal communications and business operations. This is a highly strategic and facilitative position that requires a combination of focus and flexibility, as well as a willingness to play an active, behind-the-scenes role. The role requires a highly resourceful individual with strong emotional intelligence, self-motivation and an understanding of how to drive effectiveness and transformation at scale, and who can serve as trusted counsel to the EVP Shoes.

**A day in the life….**

Strategic Initiatives: Drive cross-cutting strategic initiatives and provide thought leadership. This includes identifying issues that impede business group success and provide solutions/recommendations.

Problem solving: Take on key business questions and drive to recommendations and execution. This includes the ability to source and collect data, analyze or build models to interpret data, and drive to action, including the creation of materials to drive cross-functional leadership teams to make decisions.

Business Measurement: You will have accountability for tracking overall goals and strategies for JWN Shoe division and Rack price door initiative. This will include developing data and measurement standards, defining consistent measurement efforts that align to business outcomes and working with leaders to communicate progress.

Communications: Drive internal communications strategy, events and initiatives. Work with key partners such as, Marketing, Selling Director, Store Environment, HR, Internal Communications and business peers to deliver a communications plan with a heavy focus on strategic vision, priorities, change management, and employee engagement.

Leadership Effectiveness: Participate as a valued member of the Shoe Leadership team and provide input to key strategic decisions. Assess current meetings and decision-making forums and provide recommendations for increasing effectiveness and the appropriate sequence/cadence. Ensure preparation and agendas for Shoe and Price meetings are understood so that meetings are highly productive and follow up/accountability measures are in place.

**The Ideal Candidate**

+ Brings People Together: Fosters a respectful, positive, transparent and collaborative environment. Displays humility, adaptability, unquestionable ethics & integrity. Is selfless in approach and lives the company values. Can handle highly sensitive and confidential information with discretion.

+ Track Record of Success: Demonstrated ability to drive complex, strategies and projects -exceeding expectations and delivering business results. Experience working on high profile projects with senior level executive visibility and engagement.

+ Solid Judgement & Instincts: Proven ability to make principled decisions under pressure and find the “right” path, particularly when there are different/competing points of view. Comfortable managing ambiguity and uncertainty. Confidence to navigate a vast array of information and stakeholders. Identifies broad impact of decisions and implications for people and teams internally and externally.

+ Communications Expertise: Is great at storytelling, strategy and execution across written, verbal and social mediums internally and externally.

+ Organization Skills: Builds partnerships, aligns difficult groups, builds consensus and trust, and keeps the pulse of a large group.

**You own this if you have…**

+ A Bachelor’s degree and 10+ years of related experience (e.g., strategy consulting, program management, merchandising/inventory).

+ Strong business acumen and demonstrated success in formulating strategy and guiding implementation.

+ Effective at driving complex multi-stakeholder processes and cross-team programs to desired results while managing risk.

+ Demonstrated strong capability in verbal and written communications skills for a large, multi-discipline organization.

+ Strong analytical ability and proficiency in telling the story through PowerPoint

+ Ability to create effective relationships, influence and collaborate internally and externally at all organizational levels.

**We’ve got you covered…**

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

+ Medical/Vision, Dental, Retirement and Paid Time Away

+ Life Insurance and Disability

+ Merchandise Discount and EAP Resources

A few more important points…

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at at .

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