Senior Product Manager – Merchandising


**Job Description** The Senior Product Manager, Merchandising Product Management, is a key member of the Nordstrom Product Management team, cha

**Job Description**

The Senior Product Manager, Merchandising Product Management, is a key member of the Nordstrom Product Management team, championing the customer experience evolution through data-driven insights using a variety of qualitative and quantitative inputs and delivering key features, functionality and programs for Nordstrom. Product Management is responsible for making sure we build the right technical products and features for our customers and business. To accomplish that, product managers plan the product roadmap and prioritize the applicable technology backlog, lead product discovery, and measure and communicate results of the feature portfolio in production, all while ensuring stakeholder alignment.

**A day in the life…**

Solid practitioner of the following competencies, requiring some day to day management support:

+ Define the product vision, roadmap and collaborate with stakeholders to ensure alignment with Nordstrom’s strategic goals

+ Collaborate with peers and leaders across the enterprise to solicit needs, define vision, drive prioritization and ensure outcomes align with enterprise priorities and goals

+ Present strategies, plans, and risk mitigations to all levels of the organization, including executive leadership on a regular basis

+ Monitor and identify customer needs staying current on industry standards/trends and respond by adjusting user experience and product roadmaps

+ Maintain a strong understanding of available technologies and apply technology solutions, where appropriate, to improve efficiency and ultimately benefit the customer

+ Leverage internal KPIs to identify feature opportunities

+ Prioritize features and develop quarterly priorities and annual backlog

+ Establish KPIs/metrics to monitor product health and drive results

+ Drive root cause analysis activities

+ Partner with UX and Engineering on feature design

+ Partner with internal and external engineering teams to advance solutions that meet Nordstrom’s evolving business needs

+ Develop a/b testing plan with analytics where appropriate

**You own this if you have…**

+ 5+ years of product management experience with a technology, ecommerce, or retail company required

+ 1+ years of product management experience working within the retail industry

+ Bachelors’ degree in math, statistics, finance, economics, or related quantitative discipline is Required

+ Ability to define, measure and analyze processes to identify improvement opportunities

+ Technical background and understanding of software development principles, including a/b testing

+ Ability to build relationships cross-functionally with multiple teams from areas such as Analytics, Engineering and User Experience

+ Strong interpersonal, oral and written communication skills

**We’ve got you covered…**

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

+ Medical/Vision, Dental, Retirement and Paid Time Away

+ Life Insurance and Disability

+ Merchandise Discount and EAP Resources

A few more important points…

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at at .

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© 2020 Nordstrom, Inc.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

We’re a fast-moving fashion company that empowers our people to be innovative, creative and always focused on providing the best service to our customers. The retail industry is rapidly changing, and we have interesting, complex problems to solve every day – from developing cutting-edge technology and opening new stores, to designing fresh, must-have fashion.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain guru, we invite you to bring your unique talents and join our team. We’ve been on the Fortune™ 100 Best Places to Work list for more than 20 years because we reward great work, promote from within and celebrate diversity.

Our values are the core of who we are. They inspire our employees, delight our customers and bring our business to life every day.


We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.


We treat every interaction as an opportunity to make an impact and deliver excellence.


We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.


We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.


We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!

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