Senior Program Manager, Tech – (HR BusOps Mgr)

Nordstrom

**Job Description** As Senior Program Manager, you will serve as the Business Operations Manager to the Vice President responsible for Human Re

**Job Description**

As Senior Program Manager, you will serve as the Business Operations Manager to the Vice President responsible for Human Resource, Finance, and Credit technologies. As the Bus Ops Mgr. you will work closely with the leadership team to drive the Rhythm of the Business, bridge organizational gaps, and optimize decision making. You will quickly gain the trust and confidence of leaders across Technology and will wield your influence to strengthen partnerships and drive business outcomes.

The Bus Ops Mgr. is also a trusted thought partner and advisor to the VP who can anticipate, then address risks and organizational needs before they arise. The role is dynamic and fast-paced, but a strong servant-leader mindset will help the incumbent manage through a range of situations and environments the VP and organization will find themselves in.

**The Ideal Candidate**

+ **Trusted Thought Partner** : Provides objective, timely, thoughtful, and discrete feedback and viewpoints to their principal while considering organizational, situational, and intra-personal dynamics.

+ Partners with and coaches leadership team to bridge strategy, people, process, and tools of today to what will be needed tomorrow.

+ Drives the business cadence within the organization to ensure critical meetings and governance structures are established, scheduled, planned, and executed.

+ Develops and manages operational metrics and reporting relevant to the health and performance of the organization and the technologies it supports.

+ Successfully prioritizes individual work with little direction. Ensures day-to-day activities and tasks are accomplished alongside execution of strategy.

+ Draws in perspectives and experiences from outside of the organizational to synthesize an informative point-of-view or recommendation.

+ Is not afraid to roll up their sleeves to lead special projects or technical programs as required.

**You own this if you have…**

+ A bachelor’s degree in Computer Science, Engineering or a related technical field is preferred but not required. MBA or master’s degree preferred.

+ 6+ years of Technical Program Management experience delivering large, complex projects in a technical environment.

+ Expert knowledge of program management principles.

+ Prior experience directly leading a team is a plus.

+ Strong business acumen with exceptional organizational, strategic thinking, analytical, and program management skills.

+ A data-driven mindset and ability to tell the story using data.

#LI-DH1

**We’ve got you covered…**

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

+ Medical/Vision, Dental, Retirement and Paid Time Away

+ Life Insurance and Disability

+ Merchandise Discount and EAP Resources

A few more important points…

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com at http://www.nordstrom.com/ .

Nordstrom Careers Privacy Policy: https://careers.nordstrom.com/#/contact-us/privacy

© 2020 Nordstrom, Inc.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

We’re a fast-moving fashion company that empowers our people to be innovative, creative and always focused on providing the best service to our customers. The retail industry is rapidly changing, and we have interesting, complex problems to solve every day – from developing cutting-edge technology and opening new stores, to designing fresh, must-have fashion.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain guru, we invite you to bring your unique talents and join our team. We’ve been on the Fortune™ 100 Best Places to Work list for more than 20 years because we reward great work, promote from within and celebrate diversity.

Our values are the core of who we are. They inspire our employees, delight our customers and bring our business to life every day.

**CUSTOMER OBSESSED**

We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

**OWNERS AT HEART**

We treat every interaction as an opportunity to make an impact and deliver excellence.

**CURIOUS AND EVER CHANGING**

We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

**HERE TO WIN**

We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

**WE EXTEND OURSELVES**

We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!

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