Transportation Regional Carrier Manager, Consumer Delivery

  • Seattle, WA
  • Applications have closed

Nordstrom

**Job Description** The Transportation Regional Carrier Manager in our Consumer Delivery team will be responsible for working with Nordstrom’

**Job Description**

The Transportation Regional Carrier Manager in our Consumer Delivery team will be responsible for working with Nordstrom’s parcel carriers to deliver exceptional service to our customers at the right price. This person will also identify, present the case for and finally implement new carriers and shipping options to improve the customer experience.

**A day in the life…**

+ Develop and implement creative customer focused consumer delivery options

+ Utilize systems for intelligent routing of customer deliveries

+ Utilize data to analyze Carrier performance and cost metrics to ensure financial and service goals are met

+ Work cross-functionally with IT, Customer Service and Fulfillment Center teams

+ Challenge assumptions to drive the best possible experience for Nordstrom’s customers

+ Negotiate contracts, tariffs, and all other pricing agreements / quotes with carriers and other providers

**You own this if you have…**

+ Bachelor’s degree in business, supply chain, logistics, or a related discipline

+ 5 years’ experience working in Transportation, specifically small parcel shipping

+ Strong creative problem-solving skills, business acumen, and customer focus

+ Ability to work cross-functionally and to manage multiple competing tasks in a fast-paced environment

+ Skilled in building strong business partnerships while driving incremental change

+ Ability to use analytical tools to organize and present data is preferred

+ Experience extracting data from SQL is preferred

+ Advanced user of Microsoft Excel

**We’ve got you covered…**

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

+ Medical/Vision, Dental, Retirement and Paid Time Away

+ Life Insurance and Disability

+ Merchandise Discount and EAP Resources

A few more important points…

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com at http://www.nordstrom.com/ .

Nordstrom Careers Privacy Policy: https://careers.nordstrom.com/#/contact-us/privacy

© 2020 Nordstrom, Inc.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

We’re a fast-moving fashion company that empowers our people to be innovative, creative and always focused on providing the best service to our customers. The retail industry is rapidly changing, and we have interesting, complex problems to solve every day – from developing cutting-edge technology and opening new stores, to designing fresh, must-have fashion.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain guru, we invite you to bring your unique talents and join our team. We’ve been on the Fortune™ 100 Best Places to Work list for more than 20 years because we reward great work, promote from within and celebrate diversity.

Our values are the core of who we are. They inspire our employees, delight our customers and bring our business to life every day.

**CUSTOMER OBSESSED**

We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

**OWNERS AT HEART**

We treat every interaction as an opportunity to make an impact and deliver excellence.

**CURIOUS AND EVER CHANGING**

We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

**HERE TO WIN**

We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

**WE EXTEND OURSELVES**

We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!