General Property Manager

  • Raleigh, NC
  • Applications have closed

Hines

When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and

When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come.

As a General Property Manager with Hines, you will coordinate the management, consumer marketing, public relations and operations of the Retail and Office components of Fenton. Additionally, the General Property Manager will oversee the Multi-family Community Manager. The General Property Manager shall ensure that the project operates within the guidelines of those quality standards and operation objectives and goals established by Hines and other investment partners. Responsible for increasing the economic value of the property while guiding the asset to become one of the most experiential and influential assets in the southeast. Involves profit / loss accountability and overall management of the property, including operations, marketing, leasing, specialty leasing, accounting, guest services, resident engagement, and public safety at the property level.

Located in the heart of the Triangle in Cary, North Carolina, Fenton is a 92-acre development that brings the area’s rich past and dynamic future together to create a vibrant present: a walkable district with a cosmopolitan mix of shopping, dining, and entertainment experiences. A place where the pride of Cary and the innovative energy of the Triangle intersect, mix, and mingle to create an experience like none other. When complete, the total investment will total $850 million and will contain 1 million SF of Class A Office, 440,000 SF of Retail, 800+ Multi-family units, 2 hotels. Responsibilities include, but are not limited to:

+ Focus on the objective of providing the best in class live, work, play, stay environment.

+ Administer effective management programs throughout Fenton to help support the overall objectives and goals of Ownership.

+ Develop and maintain a qualified management, operations, marketing, and concierge team. Staff will fulfill accounting, engineering, property management, administrative/concierge and marketing/programming responsibilities.

+ Implement training and personnel development programs for management, marketing and engineering employees.

+ Ensure tenant and resident operations are in accordance with lease provisions and Hines standards.

+ Establish and maintain open and productive communication with community leaders, government officials (including police department), vendors, cultural/civic institutions and the general public.

+ Oversee financial operating results of Retail, Office, and Multi-family, including the timely collection of rents, in order to enhance cash flow and profits.

+ Leads the negotiations and awarding of contracts in all project areas, including brokers, architects, engineers, contractors, and other outside consultants along with overseeing the management and administration of all contracts related to the Project.

+ Review of the Annual Business Plan and Budget, presenting documents to the Director – Property Management for approval.

+ Prepare the Annual Business Plan, Marketing Plan and Operating Budget for the property and lead the presentation as required by ownership and Hines.

+ Identify capital expenditure requirements necessary to ensure the long-term asset value of the properties.

+ Collaborate with Property Management as needed to ensure building operations and physical plants are in compliance with operating and service standards.

+ Be responsible for filling staff positions, subject to Ownership approval, including temporary seasonal labor, to ensure operations reflect the quality standards of Hines.

+ Handle various Human Resource related responsibilities.

+ Monitor all tenant construction for compliance with center rules and approved plans. Ensure all required documentation is obtained from the tenant in a timely manner.

+ Maintain ethical, professional, and courteous relations with contractors and tenants.

+ Establish vision and goals for department personnel.

+ Recommend legal action as may be required to protect and maintain the Project.

+ Initiate market leading events and activities to ensure one of the most experiential environments in the industry. Cultivate relationships across departments and business functions in order to foster effective teamwork Assume additional responsibilities as delegated by Director – Property Management.

Minimum Requirements include:

+ Bachelor’s degree in business administration or related field from an accredited institution

+ Eight or more years of mixed-use management experience with an emphasis in retail. Strong preference for candidates who also have overseen assets that include multi-family.

+ P&L responsibility and budgetary experience required.

+ Association management experience preferred.

+ Successful completion of the Hines Property Management Program Training or equivalent real estate knowledge.

+ Interact with employees, visitors and contractors with poise and diplomacy.

+ Provide leadership to all property personnel.

+ Maintain a calm demeanor in emergencies.

+ Compose business letters, expositions, summaries, and reports, using proper format, punctuation, grammar, diction and style.

+ Speak before an audience with confidence, using appropriate communication skills/style.

+ Demonstrate strong initiative and customer service orientation.

+ Establish and maintain a cooperative working atmosphere among staff.

+ Exchange ideas, information, and opinions with others to formulate policies and programs and/or arrive jointly at decisions, conclusions, or solutions.

+ Perform numerical and financial calculations.

+ Analyze and interpret various types of data in order to draw conclusions and solve problems.

+ Demonstrate proficiency in Microsoft Office software.

Hines is a privately owned global real estate investment firm founded in 1957 with a presence in 285 cities in 28 countries. Hines oversees investment assets under management totaling approximately $90.3 billion¹. In addition, Hines provides third-party property-level services to 373 properties totaling 114.2 million square feet. Historically, Hines has developed, redeveloped or acquired approximately 1,530 properties, totaling over 511 million square feet. The firm currently has more than 198 developments underway around the world. With extensive experience in investments across the risk spectrum and all property types, and a foundational commitment to ESG, Hines is one of the largest and most-respected real estate organizations in the world. Visit www.hines.com for more information. ¹Includes both the global Hines organization as well as RIA AUM as of December 31, 2021.

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties at this time please.

ID: 2021-7906

External Company URL: www.karba.com

Street: 1511 Sunday Drive, Suite 304