Alterations Manager – Indianapolis


**Job Description** The ideal Alterations and Tailor Shop Manager is motivated, results oriented and committed to providing outstanding custome

**Job Description**

The ideal Alterations and Tailor Shop Manager is motivated, results oriented and committed to providing outstanding customer service every day.

**A day in the life…**

+ Teach, coach and develop employees to provide customers with the best service possible

+ Identify, recruit and hire the best talent

+ Coach employees to complete alterations/tailoring according to Nordstrom guidelines, service and quality standards

+ Ensure the department workload is organized and items are completed by date promised

+ Educate employees on proper fit, shop procedures and guidelines in a professional and friendly manner

+ Manage office and labor expenses

**You own this if you have…**

+ Previous experience in alterations/tailoring

+ An understanding of safe and proper use of all equipment in the shop

+ The ability to communicate clearly and professionally with co-workers and customers

+ A high level of ownership, accountability and initiative

+ The ability to work a flexible schedule based on department and store needs

+ Ahigh school diploma, or equivalent (preferred)

**We’ve got you covered…**

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

+ Medical/Vision, Dental, Retirement and Paid Time Away

+ Life Insurance and Disability

+ Merchandise Discount and EAP Resources

A few more important points…

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at .

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© 2021 Nordstrom, Inc.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

We’re a fast-moving fashion company that empowers our people to be innovative, creative and always focused on providing the best service to our customers. The retail industry is rapidly changing, and we have interesting, complex problems to solve every day – from developing cutting-edge technology and opening new stores, to designing fresh, must-have fashion.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain guru, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

Our values are the core of who we are. They inspire our employees, delight our customers and bring our business to life every day.


We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.


We treat every interaction as an opportunity to make an impact and deliver excellence.


We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.


We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.


We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!

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