Analyst, AA Credit Union Business Technology

  • Anywhere

Dallas, TX

Location: AAFCU Headquarters (DFW-AACU)

Additional Locations: None

Requisition ID: 65940


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

**Why you’ll love this job**

This job within the American Airlines Credit Union. The Business Analyst role is responsible for evaluating, designing and implementing various AACU business projects, enhancements and initiatives focused on the execution of AACU’s strategic product roadmap.

**What you’ll do**

+ Work directly with the business units and staff along with other IT analysts on process, user experience and technical requirements related to a prioritized initiative, feature, fix or project

+ Partner, as needed, with a systems analyst to implement the technical specifications, including system configuration, system parameter setup, report creation, form/document creation, system security, third-party system interfaces, product/system technical documentation, compliance, etc.

+ Work with internal teams, committees and processes on preliminary and final technical designs that comply with the Credit Union’s IT standards for application, database and infrastructure architecture, information security, etc..

+ Document business requirements, business scenarios and use cases with input from the Business Unit(s)

+ For assigned projects, collaborate with the project manager to be the requirements resource

+ Work closely with other AACU analysts and staff to identify process improvement opportunities, develop innovative solutions to streamline processes, and improve productivity

+ Partner with the business unit management on all Requests For Proposal (RFPs) for new products or services when the Credit Union is considering changing third-party vendors/partners

+ Review release notes from current business systems looking for new functionality that the business unit areas could leverage

+ Perform other duties as assigned

+ The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.

**All you’ll need for success**

**Minimum Qualifications- Education & Prior Job Experience**

+ ​Bachelor’s degree in IT, IS, Business Information Systems, Computer Science, or similar related work experience

+ Three or more years of proven experience in systems analysis or support, business analysis, IT project management or related IT field

**Preferred Qualifications- Education & Prior Job Experience**

+ Experience leading requirements-gathering and refinement related to relevant systems/applications, such as financial core systems, digital banking, origination platforms, SQL/Oracle, Episys, PowerOn programming, Java, HTML, Visual Basic, .Net, web services, Citrix, Synapsis and other financial services and business enablement systems

+ Experience in the financial services industry

+ Baseline knowledge of credit union and financial services operations, processes, products, systems and regulations

+ Experience with technical writing or training

+ Process improvement certification or related work experience

+ Agile Methodology certification or related work experience

+ Product and/or project management certification or related work experience

+ Knowledge of software applications, database and programming fundamentals and vendor management

**Skills, Licenses & Certifications**

+ ​Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software

+ Experience with software application implementation, support and administration, programming/database fundamentals, systems integration and automation design

+ Knowledge of Episys financial application, programming, networking, web services, SAN, and server virtualization

+ Experience following change management and being an advocate for change

+ Ability to work independently and collaboratively in a hybrid in-office/remote work environment

+ Ability to demonstrate excellent interpersonal, presentation, and oral and written communication skills

+ Ability to successfully plan and implement small- to medium-sized systems projects that are delivered on-time and within budget

+ Ability to work with third-party partners/vendors to successfully accomplish goals

+ Ability to demonstrate excellent task management and organizational skills, with the ability to prioritize and manage multiple assignments simultaneously

+ Ability to plan and strategize for system and product roadmap development

+ Ability to demonstrate strong analytical and decision making skills that focus on delivering results and value for the Credit Union

+ Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks

**What you’ll get**

Feel free to take advantage of all that American Airlines has to offer:

+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

+ Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

+ Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

**Feel free to be yourself at American**

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None

Requisition ID: 65940

Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history.

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