Best Buy
**810570BR** **Job Title:** Front End Supervisor **Job Category:** Store Leadership **Store Number or Department:**
**810570BR**
**Job Title:**
Front End Supervisor
**Job Category:**
Store Leadership
**Store Number or Department:**
001445-Hagerstown-Store
**Job Description:**
The Front-End Supervisor enables Best Buy to deliver personalized service to ensure customers are provided full solutions to meet their needs. This person is a key player in driving effective front of store processes which provide a world class experience for our customers. These processes include store pick-up, checkout, customer service, asset protection, and in-store phone service. This role also oversees hiring, expense control, and maintenance of information technology hardware.
At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
**Key Responsibilities**
+ Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
+ Follows Standard Operating Procedures (SOP) for all daily store functions including daily cash management, payroll processing, scheduling, store expense tracking, and IT help desk ticket maintenance.
+ Provides coaching and training to employees.
+ Ensures all SOP for transactions and interactions at the front of the store are followed.
+ Conducts meetings and other special events to communicate clear goals to the team.
+ Communicates with store leadership on employee performance and development needs.
**Basic Qualifications**
+ 1 year of leadership experience
+ 1 year of experience in sales, customer service, operations, or related fields
**Preferred Qualifications**
+ Associate degree or higher in business or related field
+ 1 year of consumer electronics experience
+ Operations experience
+ Supervisory experience
+ Previous experience with coaching and recognition
**Req #:**
810570BR
**Address Line 1:**
18053 GARLAND GROH BLVD
**City:**
Hagerstown
**State:**
MD
**Zip:**
21740
**Job Level:**
Manager with Direct Reports
**Employment Category:**
Full Time
**Brand:**
Best Buy
**About Us:**
**Best Buy Company and its Family of Brands**
Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun – whether online, via mobile device or in our stores.
**Additional Job Information:**
**Join our team!**
While you’re busy delivering on our belief of making technology work for our customers, we’re working to ensure you are rewarded for your passion, energy and commitment. Our pay for performance philosophy rewards results and offers you opportunities to grow in your career and increase your earning potential.
**Ready? Let’s do this!**
If you are ready to make a difference in the lives of our customers and employees, click on the apply button below. The application will take about 15 minutes to complete and if you meet the requirements, you can expect to hear from us within 24-72 hours.
Not ready to apply? Connect with us on LinkedIn (https://www.linkedin.com/start/join?session_redirect=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2127&source=bf&trk=login_reg_redirect) , Facebook (https://www.facebook.com/bestbuy/) , or Twitter (https://twitter.com/bestbuy_careers) .
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