Front of House Lead – Bistro – Aventura


**Job Description** The Front of House Lead role provides exceptional customer service in a fast-paced environment by delivering on a variety o

**Job Description**

The Front of House Lead role provides exceptional customer service in a fast-paced environment by delivering on a variety of front of house tasks. As a Lead, this role ensures that front of house functions run smoothly when no manager is present.

**A day in the life…**

+ Be knowledgeable and enthusiastic about the restaurant’s menu and products

+ Support front of house areas of the restaurant through a variety of tasks including but not limited to:

+ Seating customers

+ Answering telephones

+ Cashiering

+ Rolling silverware

+ Brewing coffee and tea

+ Support and processing to go and 3rd party deliver food orders

+ Support food expediting and soup service

+ Stock, organize and maintain retail displays, food cases, and stations

+ Assist with bussing

+ Support ongoing table maintenance and restaurant cleaning when needed

+ As a Lead, you may support a variety of elevated tasks to ensure consistent daily operations including but not limited to:

+ Ensure breaks happen at the proper times

+ Ensure tasks are accomplished as needed throughout the day

+ Ensure proper service expectations are being followed

+ Acting as Manager in Charge for customer incidents

+ Training new and existing employees on best practices and procedures

+ Food product inventory & ordering

+ Run pre-shift check ins and/or standups

+ Check out team members (checking side work and cleaning duties prior to them going home)

+ Creating & costing specials (food and beverage)

**You own this if you have….**

+ 2+ year experience in food service/hospitality preferred

+ The ability to communicate clearly and professionally with customers and coworkers

+ Thrived in a fast-paced environment

+ Open to working a flexible schedule

+ A food handler’s card where required by local or state regulations.

**We’ve got you covered…**

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

+ Medical/Vision, Dental, Retirement and Paid Time Away

+ Life Insurance and Disability

+ Merchandise Discount and EAP Resources

A few more important points…

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at .

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© 2021 Nordstrom, Inc.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

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