**798356BR** **Job Title:** Geek Squad Repair Agent **Job Category:** Services/Installation/Repair **Store Number or De
Geek Squad Repair Agent
**Store Number or Department:**
000627-San Francisco Svc
**What does a Geek Squad Repair Agent do?**
At Best Buy our mission is to leverage the unique talents and passions of our employees to inspire, delight, and enrich the lives our customers through technology and all its possibilities. If you have a passion and curiosity for what is possible and enjoy people, we invite you to join us on this mission.
Geek Squad Repair Agents will perform high quality repairs on consumer electronics and appliances by addressing all unit symptoms and replacing and/or repairing defective parts, as necessary. Successful candidates will be able to demonstrate a strong ability to follow both written and verbal instructions as well as have an attention to detail. Geek Squad Repair Agents must be able to properly communicate effectively and educate both internal and external clients and co-workers.
+ Diagnosing/troubleshooting issues with consumer electronics
+ Ordering parts, performing repairs, and quality testing of products
+ Assists customers with service/repair issues, discusses products with customers to determine product problems and service requirements.
+ Answers questions regarding product installation and operations.
**What are the Professional Requirements of a Geek Squad Repair Agent?**
+ High school diploma or equivalent
+ 2-year degree in Computer/Electronics/Mechanical related field
+ 6 months experience diagnosing and repairing consumer electronics and/or appliances
**Address Line 1:**
6653 HOPKINS RD
**About Geek Squad**
It all began with a few oddly dressed heroes fixing computers. Today, we’re an army of Agents more than 18,000 strong, on a singular mission to rid the world of rogue technology. We’re still oddly dressed, but we’re now oddly dressed and saving the day across the globe. If you’re techno-exceptional, good with people and great at having fun while doing top-quality work, we invite you to join our illustrious ranks.
**Best Buy Company and its Family of Brands**
Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun – whether online, via mobile device or in our stores.
**Additional Job Information:**
**What are my rewards and benefits?**
Discover your career here! At Geek Squad and Best Buy we offer much more than a paycheck. Surrounded by the latest and greatest technology, a team of amazing coworkers and a work environment where anything is possible, you’ll find it easy to be your best when you work with us. We provide an exciting work environment with a community of techno learners where you can be yourself while investing in your career. Empowered with knowledge you will discover endless opportunities to grow. From deep employee discounts to tuition reimbursement, to health, wealth and wellness benefits, to learning and development programs, we believe the success of our company depends on the passion of employees for learning, technology and people.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.