Mgr SC Ops 2


**Job Description** Our Senior Operations Manager is responsible for leading teams at our FC/DC locations. Reporting to the Building Director/

**Job Description**

Our Senior Operations Manager is responsible for leading teams at our FC/DC locations. Reporting to the Building Director/GM, this position directly manages a team of department managers, focused on efficiency of day-to-day operations, cost reductions, key fulfillment programs affecting the building, and general management of all processing (pick, pack, ship) duties.

This critically important role will enable succession planning within the Fulfillment network. This is a leadership position that requires a combination of focus and flexibility, as well as a willingness to play an active role in the management of our fulfillment center and network. The role requires a highly resourceful individual with strong emotional intelligence, self-motivation, and an understanding of how to drive effectiveness and efficiency at scale.

**A day in the life…**

+ Strategic in nature and may be the functional leader (second to building GM).  This level of management takes a leading, deciding, driving, and integrating approach to managing the organization. 

+ Supervises Department Managers across Sunday – Thursday shift—responsible for all processing functional areas.

+ Assists in the recruiting, training and development of managers and employees

+ Drives effective communication across processing areas to ensure building alignment to goals and key initiatives

+ Participates as key stakeholder in building level process, capital, or other improvement projects; partners with Seattle/Corporate teams as necessary

+ Responsible for achieving defined operational metrics Plans programs to achieve high-level business objectives established by top-level management. 

+ Achieves expense objectives within assigned area

**You own this if you have…**

+ The ability to demonstrate good judgment when making decisions

+ Active listening skills with strong written and verbal communication skills

+ Well-developed time management skills with the ability to multi-task

+ The ability to promote diversity

+ 6+ in a Supply Chain network leadership role (preferred)

**We’ve got you covered…**

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

+ Medical/Vision, Dental, Retirement and Paid Time Away

+ Life Insurance and Disability

+ Merchandise Discount and EAP Resources

A few more important points…

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at .

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© 2021 Nordstrom, Inc.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

We’re a fast-moving fashion company that empowers our people to be innovative, creative and always focused on providing the best service to our customers. The retail industry is rapidly changing, and we have interesting, complex problems to solve every day – from developing cutting-edge technology and opening new stores, to designing fresh, must-have fashion.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain guru, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

Our values are the core of who we are. They inspire our employees, delight our customers and bring our business to life every day.


We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.


We treat every interaction as an opportunity to make an impact and deliver excellence.


We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.


We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.


We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!

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