Officer Security (190207)

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IHG

comfortable. In Nashville, TN you will find a variety of attractions and the **Holiday Inn®** Nashville-Vanderbilt puts you in the center of

comfortable.

In Nashville, TN you will find a variety of attractions and the **Holiday Inn®** Nashville-Vanderbilt puts you in the center of them all. Discover all that West End Nashville has to offer at this convenient, full-service hotel.

Corporate travelers arriving at Nashville International Airport (BNA) are just 12 miles from our hotel. You will enjoy clean and comfortable lodging that will help you stay productive on the road. Free Internet, a 24-hour Business Center and flexible meeting spaces are sure to accommodate business needs for individuals and groups. We provide free shuttle service within three miles of the hotel, including the Music City Center, downtown Nashville, and Vanderbilt Children’s Hospital.

This modern and cozy facility is just minutes away from major shopping, dining, and entertainment districts. Our location puts you near Vanderbilt University and is walking distance of Dudley Field, Centennial Park, and the famed Parthenon. Visit the art venues along the famous Music Row, check out a concert at Bridgestone Arena or watch the Tennessee Titans play at the Nissan Field.

The InterContinental Hotel Group owns, operates and franchises more than 9,000 hotels, 120 million stays per year in nearly 100 countries. Our people lie at the heart of our business – and by bringing your expertise and passion to IHG; you will help us to achieve our goal of creating Great Hotels Guest Love.

Your day to day:

+ Perform daily inspection and ensure compliance of hotel security and safety requirements and procedures to protect hotel property, employees and guests against theft, crime, threats, and safety hazards. This may include and is not limited to:

+ Patrolling and inspecting with specified equipment the assigned areas to include all public areas of the property including meeting rooms, entrances and outside building and grounds; monitoring surveillance cameras and checking areas for unauthorized persons or vehicles and coordinating towing of vehicles, unlocked doors and fire and safety hazards and document all actions.

+ Maintaining the Security procedures and audit/department logs that may include lost and found, storing guests’ valuables, key control, emergency procedures, health and safety hazard procedures for all employees and guests.

+ Ensuring all guest room doors are secured and assist guests with room access and moving/removing guest possessions or inventory if required.

+ Escorting staff and guests to their car if requested.

+ Inspecting purses, packages or bags of employees if designated by management and employees work identification and accuracy of employee timecards as they arrive/leave the property.

+ Investigate loss and safety incidents involving guests, employees and/or hotel loss and safety exposure and comply with state and government regulations and hotel procedures to prevent/minimize the loss from theft and other safety risk or litigation against the hotel. Such investigations may include theft or lost items, noise complaints, assault complaints, food poisoning complaints, intoxication incidents, other guest complaints and safety hazard accidents and incidents. May have to administer CPR on guest or staff member in accordance with guidelines and communicate specified information to EMS/medical personnel as required. Complete documented reports in accordance with company and hotel policies and procedures.

+ Assist in training/educating employees on current safety and security issues to ensure compliance with all Company loss control policies and current security, and safety regulations. Inform management of hazardous situations, emergencies, or threats to the security of guests, employees, or hotel assets. Schedule preventative maintenance and repairs to security equipment or hotel property as needed and ensure that equipment is prepared and operational for the following day’s work.

+ Record necessary and pertinent incident reports or information to police and fire agencies involving investigations and to Corporate Legal department, Corporate Claims Management department, Insurance agencies and outside attorneys to assist in case evaluation, settlement or defense involving lawsuits against the company.

+ Respond in a courteous and prompt manner to all guest related incidents, questions, complaints and/or requests to ensure strong guest satisfaction.

+ Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel staff, Corporate Hotel Management Group and Corporate Risk Management and Legal department.

+ Perform other duties as assigned, such as may handle deliveries received during non-business hours.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Travel is a journey. We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn®️ family. Let’s Go Further Together.

Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual’s, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.