Sales Supervisor, Computing

Best Buy

**787347BR** **Job Title:** Sales Supervisor, Computing **Job Category:** Store Leadership **Store Number or Department

**787347BR**

**Job Title:**

Sales Supervisor, Computing

**Job Category:**

Store Leadership

**Store Number or Department:**

000568-Cape Cod-Store

**Job Description:**

The Best Buy Sales Supervisor manages the daily functions of a department from customer experiences to employee interactions. They are responsible for coaching and training the sales team to provide exceptional customer experiences and meet business results. This role maintains a broad scope of knowledge in technology products and services through required trainings, certifications, and leadership development.

Our Sales Supervisor builds quality relationships with retail consumers to provide them with relevant and memorable products, services, and technology expertise. In addition, they’re responsible for partnering with leadership teams to ensure department merchandising, inventory and asset protection standards are proactively met. They also work closely with the Assistant Store Manager and General Manager to provide feedback, strategize, and execute on the overall leadership processes within the store. This includes employee interviews, scheduling, store maintenance, and performance management.

At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.

**Key Responsibilities**

+ Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.

+ Provides ongoing coaching, training, and motivation to team members as needed to achieve sales goals and high standards of customer service.

+ Handles customer escalations and problem resolutions in person and on the phone. Ensures smooth and accurate customer processing.

+ Ensures execution of store business plan by coaching desired behavioral change on the sales floor.

+ Partners with Sales Support team to ensure that the sales floor is merchandized properly.

+ Creates an environment where employees are inspired to provide customers with solutions across the store, share ideas regarding new ways to do business, gain new customers, improve processes, and create a more efficient enterprise.

**Basic Qualifications**

+ One year of experience in leadership in business, military, or related fields

+ Previous experience in sales, customer service, or related fields

+ Ability to work successfully as part of a team

+ Ability to work a flexible schedule including holidays, nights, and weekends

**Preferred Qualifications**

+ Associate degree or higher in business or related field

+ One year of consumer electronics experience

+ Prior experience setting retail sales goals

**Req #:**

787347BR

**Address Line 1:**

793 IYANNOUGH RD

**City:**

Hyannis

**State:**

MA

**Zip:**

02601

**Job Level:**

Manager with Direct Reports

**Employment Category:**

Full Time

**Brand:**

Best Buy

**About Us:**

**Best Buy Company and its Family of Brands**

Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun – whether online, via mobile device or in our stores.

**Additional Job Information:**

**Join our team!**

While you’re busy delivering on our belief of making technology work for our customers, we’re working to ensure you are rewarded for your passion, energy and commitment. Our pay for performance philosophy rewards results and offers you opportunities to grow in your career and increase your earning potential.

**Ready? Let’s do this!**

If you are ready to make a difference in the lives of our customers and employees, click on the apply button below. The application will take about 15 minutes to complete and if you meet the requirements, you can expect to hear from us within 24-72 hours.

Not ready to apply? Connect with us on LinkedIn , Facebook at https://www.facebook.com/bestbuy/ , or Twitter at https://twitter.com/bestbuy_careers .

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