Seasonal Alterations – Store Support – Topanga

Nordstrom

**Job Description** This job is a great fit for someone who is customer obsessed and loves to solve problems. **A day in the life…**

**Job Description**

This job is a great fit for someone who is customer obsessed and loves to solve problems.

**A day in the life…**

+ Assist customers with a variety of transactions through a seamless and friendly experience

+ Inspire trust,teamworkand positive team relationships

+ Defuse customer situations and provide resolution in a timely and effective manner

+ Utilize store technology to manage and organize customer alteration needs

+ Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team

**You own this if you have…**

+ The ability to effectively build relationships with your customers,peersand leadership

+ Proficiency in multiple operating systems such as MS Windows,iOSand Android

+ Clear, effective communication with strong interpersonal skills

+ The ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment

+ A willingness to learn, and safely operate standard alterations equipment

+ The ability to work a flexible schedule based on department needs

**We’ve got you covered…**

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

+ Medical/Vision, Dental, Retirement and Paid Time Away

+ Life Insurance and Disability

+ Merchandise Discount and EAP Resources

A few more important points…

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .

Nordstrom Careers Privacy Policy: https://careers.nordstrom.com/#/contact-us/privacy

© 2021 Nordstrom, Inc.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

We’re a fast-moving fashion company that empowers our people to be innovative, creative and always focused on providing the best service to our customers. The retail industry is rapidly changing, and we have interesting, complex problems to solve every day – from developing cutting-edge technology and opening new stores, to designing fresh, must-have fashion.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain guru, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

Our values are the core of who we are. They inspire our employees, delight our customers and bring our business to life every day.

**CUSTOMER OBSESSED**

We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

**OWNERS AT HEART**

We treat every interaction as an opportunity to make an impact and deliver excellence.

**CURIOUS AND EVER CHANGING**

We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

**HERE TO WIN**

We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

**WE EXTEND OURSELVES**

We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!