Sr Manager, Joint Businesses

  • Full Time
  • Anywhere

Dallas, TX

Location: DFW Headquarters Building 8 (DFW-SV08)

Additional Locations: None

Requisition ID: 72342

This job will continue to be posted until at least 4/2/2024. If interested, please apply prior to this date.


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

**Why you’ll love this job**

• This job is a member of the Air Partnerships team.

• The Senior Manager – Air Partnerships will be responsible for managing partnerships with airlines in North America and for leading our strategy for developing FFP agreements with partners around the world. This role may require extensive travel.

• Success in this role is measured in two areas: (1) revenue enablement from our North American airline partners; and (2) enhancements to the AAdvantage program’s value proposition through expanded earning and redemption opportunities on partner airlines worldwide. This role requires an ability to achieve results through difficult, multi-round negotiations and the ability to leverage all parts of the AA organization to support the development of our partnerships.

**What you’ll do**

• Strategic Planning: Understands and identifies areas in which AA can expand and deepen its airline partnerships in a way that maximizes the value for our customers. Creates new and creative approaches toward creating that value. Assesses the competitive landscape, sets objectives for partnerships, and establishes a plan for achieving objectives. Works with Commercial Planning & Analysis team to measure and assess the success of these strategies.

• Relationship Management: Builds and maintains relationship with airline partners in North America. Works proactively and collaboratively with internal and external stakeholders to eliminate friction points and build a seamless customer experience.

• Partnership Needs & Opportunities Assessment: Understands the role airline partnerships play in AA’s strategy. Engages partners and internal stakeholders in discussion/diagnosis of business needs (both known and unknown). Documents and validates business needs prior to presenting solutions.

• Negotiations: Understands the value levers for AA’s airline partnerships, particularly those involving FFP, and negotiates agreements with partners that create mutual benefit based on the principle that those partnerships should create an expanded AA network, an improved customer experience, and ensure AAdvantage delivers best in class travel experiences for its members.

• Offering & Value Proposition Development, Communication & Proof: Maintains expertise in both AA and alliance products and services, including oneworld and JBs. Tailors each partnership to meet specific business needs. Communicates in a compelling way and provides proof of value to partners.

• Value Reinforcement, Account Penetration & Pull Through: Prepares compelling summaries of actual value created by partnerships, while being transparent where value has exceeded expectations and where it has fallen short.

• Managing the Internal System: Has a deep understanding of AA’s internal business processes and protocols. Understands cross-functional capabilities and maintains a strong internal network.

**All you’ll need for success**

**Minimum Qualifications- Education & Prior Job Experience**

• Bachelor’s degree in relevant field or equivalent experience/training.

• 7 years relevant experience

• Experience building relationships that create mutual benefit for multiple stakeholders.

**Preferred Qualifications- Education & Prior Job Experience**

• Airline related experience

• Graduate level education in relevant field

• 7-10 years successful partnerships and financial analysis experience

**Skills, Licenses & Certifications**

• Excellent strategic planning that balances potential and achievability.

• Strong negotiation skills that lead to mutually beneficial deals

• Ability to accurately diagnose known and unknown business needs and translate needs into opportunities and appropriate offerings.

• Effective leveraging of value delivered to increase mutual value.

• Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.

• Strong knowledge of and ability to implement value-based airline partnerships, particularly FFP relationships.

• Proven ability to successfully leverage internal resources and to lead cross-functional teams outside of a formal reporting structure.

• Strong executive level presence and impact.

**What you’ll get**

Feel free to take advantage of all that American Airlines has to offer:

+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

+ Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

+ Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

**Feel free to be yourself at American**

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None

Job Level:

Requisition ID: 72342

Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history.

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